Specializing in Ambulance and Rescue Vehicles, Bus, Shuttle and Wheelchair Accessible Vehicles and Adaptive Equipment Sales and Services

Testimonials

CITY OF BREWER
Brewer, Maine 04412-2125

Fire Department
Public Safety Building
122 South Main Street
_____________
Richard B. Bronson, Jr.
Fire Chief
(207) 989-7002
Fax: (207) 989-8003

5/31/2007
Paul Daigle
Autotronics
P.O. Box 535
Madawaska, ME. 04756

Dear Mr. Daigle

Recently your company completed refurbishment of Brewer Fire Department Engine 302. The project was to repair electrical issues and body wear and damage on the truck. Also included in the project was the conversion of some pump operating valves from push/ pull levers to hydraulic operation. Once all that work was completed you were to paint the entire truck.
In recent years our experience with fire truck manufacturers and fire truck repair facilities has been very poor. Almost none of the manufactures or facilities we have been doing business with have lived up to our expectations. Most of what we have received has been broken promises, incomplete and poor quality workmanship.
What a pleasant surprise the result of working with your staff has been. The product we received back was fabulous. The truck looks great, runs better that could be expected and you have already proven you will support your product.
With any project involving the degree of difficulty of the refurbishment of 302 no one expected the truck to come back without needing a few adjustments. As expected when 302 arrived it did need a few things adjusted. The surprise was that the truck came with three great guys who worked with us for half the day and the adjustments were complete. No other sales or service entity has ever provided service that good to this department.
One other pleasant surprise at Autotronics is your staff. They were all friendly, all very open to helping us and (in this day of many rather unkempt looking employees in many work places) a neat clean group. I thank you for letting us work with them.
Please show the pictures of our 1990 Pierce / 2007 Autotronics fire engine to any one and every one you like. Also send any one you want to me for a recommendation regarding Autotronics.
Please accept our thanks for a job more than well done and please extend that thanks to your staff.

Sincerely,
Rick Bronson
Fire Chief
Brewer

Madawaska, Maine
(Corporate Headquarters/Service Center)

Telephone: (207) 543-6262
FAX: (207) 543-7412

Postal Address:
Autotronics/FND Inc.
PO Box 535
Madawaska, ME 04756

Shipping/Physical Address:
Autotronics/FND Inc.
129 US Route 1
Frenchville, ME 04745

Bangor, Maine
(ADA Sales/Service Center)

Telephone: (207) 947-9897
FAX: (207) 947-6166

Postal/Shipping/Physical Address:
Autotronics
69 Perry Road
Bangor, ME 04401

Whitman, Massachusetts
(Sales/Service Center)

Telephone: (781) 447-0707
FAX: (781) 447-0119

Postal/Shipping/Physical Address:
Autotronics
215 Bedford Street
Whitman, MA 02382